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Ensuring effective access to remedy to address community concerns and grievances

The development of mining projects transforms the environmental and social landscape as well as peoples’ livelihoods. Inevitably, local communities will have concerns, which if not effectively addressed can erode trust, risk becoming intractable, and in extreme cases lead to conflict. Well-designed and trusted grievance mechanisms can help companies identify and address problems proactively as they arise, supported by other forms of non-judicial and judicial forms of remedy as required. With the advent of social media and the increasing inter-connectedness of NGOs worldwide, the expectation that the mining industry addresses community concerns in a transparent and fair manner is becoming the norm.

But some aspects of providing effective access to remedy remain contested. For example, who can legitimately raise complaints? What types of concerns can be addressed by different avenues of remedy (environmental, social, human rights, etc.)? Where should concerns be addressed and ultimately decided (operational level grievance mechanisms, local courts or courts nearer to where mining companies are headquartered?
Chair: International Council on Mining and Metals (ICMM)
Tuesday, March 6, 2018
9:00 AM - 10:30 AM
Location: Room 715

Ensuring effective access to remedy to address community concerns and grievances

Moderator: • Aidan Davy, COO, ICMM Panelists: • Gina Barbieri, Manager, Dispute Resolution at Compliance Advisor Ombudsman • Robert Coleman, Director, Trade Planning, Coordination, and Responsible Business Practice, Global Affairs Canada (TBC) • Jay Schlosar, Director, Communities at Teck Resources • Representative, Peru Ombudsman’s Office (TBC) • Ginger Gibson, Director/IBA Team Lead, The Firelight Group
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